Subject: Late Delivery "8377527119"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 26 Jul 2020 09:20:33 -0700 (MST)

Hi Team 
Problem Statement : Late Delivery 
Ticket ID : 1145659 

Order Date: Apr 13, 2020 
Order ID: 8377527119 
Tracking ID: FP05090001234 
Shipping Date: May 09, 2020 

Total Price : KWD 34.25 
Issue Description : The Customer placed the order on Apr 13 , 2020, and it is pending since then. On May-09-2020 the shipment was last updated as per the tracking ID: "Order Shipped". However, till now the order has not been delivered and tracking has also not been updated. 

Case History : The customer reached out to us on June 03 , 2020, and since then the issue has been escalated to the delivery team but no response has been received as of yet. 

Customer's History : The customer has placed first order under registered mode. 

Assistance Required : We request you to please assist in either delivering or canceling the order and close the issue. 
Best Regards, 
Abhishek Sisodia