Subject: Re: KNET Refund (On validation cancelled): order id - 8390793769
From: Shakeeb Arsalan <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 26 Jul 2020 09:07:33 -0700 (MST)

I can see in this case 1282778 u have already provided him that, and he did not come after that. 

Where is he asking about that ? 

From: "Manish Kumar" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 26 July, 2020 19:33:31 
Subject: Re: KNET Refund (On validation cancelled): order id - 8390793769 

Please note that the customer is asking for the transaction proof for the below refund. 

From: "Malik Ismail" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Lessin Kumar" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Saturday, 11 July, 2020 15:37:14 
Subject: RE: KNET Refund (On validation cancelled): order id - 8390793769 

Hi Shakeeb , 

The refund id done. 

Regards, 

Malik 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Friday, July 10, 2020 3:00 PM 
To: Malik Ismail <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]> 
Subject: Re: KNET Refund (On validation cancelled): order id - 8390793769 

External email sender, please take precaution. 

Hi Malik, 

Need your assistance. 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "lessin kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Kaskar" < [ mailto:[email-masked] | [email-masked] ] >, "Harish thakor" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 9 July, 2020 20:50:40 
Subject: Re: KNET Refund (On validation cancelled): order id - 8390793769 

Hi Team, 

Order : 8390793769 

KNET refund ticket : 03372003 

Amount to refund : KWD 11.9 

Please initiate the refund for the order mentioned above. 

Regards 
shakeeb 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 7 July, 2020 17:26:54 
Subject: Refund (On validation cancelled): order id - 8390793769 and case id - 1282778 

Hi Team, 

With reference to order id - 8390793769 and case id - 1282778 the amount has been captured however the order status is ON_VALIDATION_CANCELLED. 

Please help us to process the refund for this order. 

Thank you for your help. 

Regards, 

Manish 

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