Subject: Refund Approval - Missing Items - Ticket ID 1242459
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sun, 26 Jul 2020 19:56:54 +0530

Hi Team,

With reference to the order number: 6201425752
160726253 - - Makeup Revolution Conceal and Define Concealer

Customer placed the above order on June 19, 2020 and was delivered on June
22, 2020. Customer has reported the above mentioned item as missing. Value
of the missing items is SAR 102. Total value of the order is SAR 325.

We have escalated the same multiple times to the warehouse to confirm if
the item were shipped but no response received.

Please assist in closing this case. This is customer's first order with us.

Regards,
Nikhil.