Subject: RE: Refund Approval to delete my credit balance #8374092031
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 26 Jul 2020 10:57:44 +0000

Hi Fauzan,

Please go ahead.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, July 25, 2020 1:39 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Refund Approval to delete my credit balance #8374092031
Importance: High

External email sender, please take precaution.
Hi Team,

Ticket ID: 592481
Order Date: Mar 24, 2020
Order ID: 8374092031
RMA: 43182040
Total Order Value: KWD36.9

Issue Description: The order is COD order and customer has got the refund on his "My Credit" for the missing item. KWD36.9, Now customer want the refund on his bank account.

Assistance required: Request you to provide an approval to delete the "My Credit" balance and do manual transfer.

Thank you for your help!

Regards,
Fauzan
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