Subject: RE: C&C order issue // 9791985246
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Lelani Uypala" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Shivani Rani <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 26 Jul 2020 10:46:41 +0000

@Lelani  Uypala<mailto:[email-masked]>

Please advise if we can get an update from the store for this order?

Store code: ShoeMart21452

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, July 25, 2020 9:41 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Shivani Rani <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: C&C order issue // 9791985246
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us on below case as we can not contact ShoeMart store team.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 25 July, 2020 21:48:01
Subject: C&C order issue // 9791985246

Hi Team

Problem Statement : C&C Order issue

Ticket id : 1303850
Order Date : Jul 11, 2020
Order ID: 9791985246
Store code: ShoeMart21452
Tracking ID : 979198524699990001

Issue Description : The Customer placed an order on 11th of July and it is ready for pick up at store. However, customer reported that he went to store to collect the order but the store was closed.

We request you to please check and advice what we can do in this case.

Thank you for your help!

Best Regards,
Shivani

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