Subject: RE: late shipping 6490475248
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 26 Jul 2020 10:02:23 +0000

Hi Seeta,

Will revert on this.

From: Seeta Seeta <[email-masked]>
Sent: Sunday, July 26, 2020 1:00 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ammar Asif <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: late shipping 6490475248

External email sender, please take precaution.
Hi Team,

With reference to the order number 6490475248, the order was placed on May 9, and till now the order is in progress. We have escalated the case to the courier team and we receive the update that they haven't receive the order from us.

We have also contacted the warehouse team but we didn't receive any update fro them. So we request you to look into this concern and assist us.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 22 July, 2020 13:22:15
Subject: Re: late shipping  6490475248

Hi team
any update?

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 17 July, 2020 13:28:12
Subject: Re: late shipping  6490475248

Hi team
any update?

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Arish Laila" <[email-masked]<mailto:[email-masked]>>, "maxwhryd ecom" <[email-masked]<mailto:[email-masked]>>, "raghu pillai" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ammar Asif" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "prakash iyangar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 16 July, 2020 18:41:49
Subject: Re: late shipping  6490475248

Hi Team,

Please assist in shipping the following order 6490475248.
it is pending since long time.

Regards
Shakeeb

________________________________
From: "hmdokhail" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "RMeshref" <[email-masked]<mailto:[email-masked]>>, "ashadi" <[email-masked]<mailto:[email-masked]>>, "AMSHWEKAN" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Arish Laila" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Khaled F. Al-Otaibi" <[email-masked]<mailto:[email-masked]>>, "Ammar Asif" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 5 July, 2020 15:30:54
Subject: RE: late delivery  6490475248

The shipment has not been received by us

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, July 3, 2020 1:12 PM
To: RASHED S. ALMUSHARRAF‏ <[email-masked]<mailto:[email-masked]>>; abdulaziz s. al-hadi‏ <[email-masked]<mailto:[email-masked]>>; haytham m. aldokhail‏ <[email-masked]<mailto:[email-masked]>>; Ahmed M. Shuwaykan‏ <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta‏ <[email-masked]<mailto:[email-masked]>>; Arish Laila‏ <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman‏ <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi‏ <[email-masked]<mailto:[email-masked]>>; Ammar Asif‏ <[email-masked]<mailto:[email-masked]>>; escalations dxbteam‏ <[email-masked]<mailto:[email-masked]>>
Subject: Re: late delivery 6490475248

Hi Team,

Problem Statement: Late Delivery

Order Date : May 9, 2020

Order ID: 6490475248
Tracking ID: CRDSAL0019809220
Customer's contact NO : +966565311153
Assistance Required: Need Urgent Delivery

Issue Description: As per the WH the shipment was handed over to you on 15th of may,
Customer is chasing us for his order so we request you to expedite the delivery date.

Regards,
Shakeeb

________________________________
From: "maxwhryd ecom" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Arish Laila" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Ammar Asif" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "raghu pillai" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 1 July, 2020 17:35:55
Subject: RE: late delivery case ID 1123725

Dear Team ,

Below Said Order we shipped & Handed over to SAUDI POST Team at 15-May -2020…

Thanks
Esaf

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 01, 2020 3:01 PM
To: ArishLaila <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Ammar Asif <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: late delivery case ID 1123725
Importance: High

External email sender, please take precaution.
Hi Team,

The order was placed on May 9, and till now the status is showing shipped, so we request you to check and let us know whether the order is already handover to courier team or not, If not so expedite the delivery time frame. The customer is constantly chasing us for his order.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 1 July, 2020 15:58:52
Subject: Re: late delivery case ID 1123725

Hi team,
any update?

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 28 June, 2020 10:25:01
Subject: Re: late delivery case ID 1123725

Hi team,
any update?

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 26 June, 2020 12:08:33
Subject: late delivery case ID 1123725

Problem Statement: late delivery
Order Date : May 9, 2020
Order ID: 6490475248
Tracking ID: CRDSAL0019809220
Assistance Required: Need urgent delivery.

Issue Description: the customer has placed his order on May 9, 2020 with the order id 6490475248, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.
please do needful.

Best regards
Ammar asif

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com