Subject: RE: Wrong item delivered/ 6456924622
From: Jessie Caparas <[email-masked]>
To: Bsj Nf <[email-masked]>, Hcmadina Wh <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Sachin Maheshwari <[email-masked]>, Shakeeb Arsalan <[email-masked]>, IranBudhathoki <[email-masked]>, Navaz Nt <[email-masked]>, Moosa Yusuf <[email-masked]>, Mohammed Shahwaz Ahmed <[email-masked]>, Umapathi Venkatachalam <[email-masked]>
Date: Sun, 26 Jul 2020 09:36:12 +0000

FYI @Seeta Seeta<mailto:[email-masked]>

From: Bsj Nf <[email-masked]>
Sent: Sunday, July 26, 2020 12:48 PM
To: Hcmadina Wh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Asjad Hussain <[email-masked]>; Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; Sachin Maheshwari <[email-masked]>; Shakeeb Arsalan <[email-masked]>; IranBudhathoki <[email-masked]>; Navaz Nt <[email-masked]>; Moosa Yusuf <[email-masked]>; Mohammed Shahwaz Ahmed <[email-masked]>; Umapathi Venkatachalam <[email-masked]>
Subject: Wrong item delivered/ 6456924622

Hi
@Hcmadina Wh<mailto:[email-masked]>-Naiju
Please check the below order status and return the below customer item on tomorrow 27th-Jul-20.Once you done the return kindly update our support team asap.

[A screenshot of a cell phone  Description automatically generated]

Best Regards,
HARUN
Babyshop GDMS Operation
Jeddah-2113
Mob-0544358297
From: Sachin Maheshwari
Sent: Sunday, July 26, 2020 9:46 AM
To: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; IranBudhathoki <[email-masked]<mailto:[email-masked]>>; Bsj Nf <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>
Subject: RE: Wrong item delivered/ 6456924622

Pls arrange return & process refund.

Regards,
Sachin Kumar
Assistant Manager - Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.babyshopstores.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc8cc23e95277479bb4b508d8314091b0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637313500679181579&sdata=u1BbIao4gRuZ73BTReQPzE1UAmHE0e1RGwPERCndcjs%3D&reserved=0> I www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CJessie.Caparas%40landmarkgroup.com%7Cc8cc23e95277479bb4b508d8314091b0%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637313500679191572&sdata=nmwRmfG0kvXy5u2nUdK472PmoSW6tk5YHyNupPmLoxc%3D&reserved=0>

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, July 24, 2020 4:46 PM
To: IranBudhathoki <[email-masked]<mailto:[email-masked]>>; Bsj Nf <[email-masked]<mailto:[email-masked]>>; Navaz Nt <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Asjad Hussain <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Re: Wrong item delivered/ 6456924622

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 19 July, 2020 16:28:48
Subject: Wrong item delivered/ 6456924622

Hi Team,

WWD  item.
Problem Statement - Wrong item delivered
Order ID - 6456924622
Tracking ID: 00000080005959585
Item ID: 162195618
Assistance Required - Need an urgent replacement

The order was placed on 15/12/2019, However. customer is saying that he ordered this stroller for twins but he received normal stroller for one kid, the condition of this order is still in the original packaging so kindly check into this case and advise us if replacement can be offered.

Regards,
Asjad.

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