Subject: RE: Late Delivery C&C Order ID: 8392332489
From: Srg Alrai <[email-masked]>
To: Youraj Kinhikar <[email-masked]>, Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 26 Jul 2020 08:58:07 +0000

Dear Team

Below order delivered to customer,  Cannot process due error in receiving

SR.No  INC0801034

From: Youraj Kinhikar
Sent: Sunday, July 26, 2020 10:26 AM
To: Jessie Caparas <[email-masked]>; Seeta Seeta <[email-masked]>; Malik Ismail <[email-masked]>; Srg Alrai <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Late Delivery C&C Order ID: 8392332489

@Srg Alrai<mailto:[email-masked]> Naren-Please revert

From: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Sent: 26 July 2020 10:23
To: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>; Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: RE: Late Delivery C&C Order ID: 8392332489

@Youraj Kinhikar<mailto:[email-masked]>

Kindly help check if this order is in the store or not.

Store code: Lifestyle21122

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, July 26, 2020 11:17 AM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Ebrahim <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Late Delivery C&C Order ID: 8392332489

External email sender, please take precaution.
Hi Team,

The order was placed on 13 July and till now the order status is in progress we have contacted the concerned team but we didn't receive any update from them.

So we request you to assist us in this case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Ecom cpkuwait" <[email-masked]<mailto:[email-masked]>>, "ecom cskuwait" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "midhun madhu" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 21 July, 2020 14:37:01
Subject: Re: Late Delivery C&C Order ID: 8392332489

Hi Team,

With reference to the order number 8392332489, the order was placed on July 13 and till now the order is in progress. So we request you to check and expedite the delivery timeframe.

Awaiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 21 July, 2020 14:24:44
Subject: Late Delivery C&C Order ID: 8392332489

Hi Team,

Problem Statement: Late Delivery C&C
Order Date : Jul 13, 2020
Order ID: 8392332489
Store Code: Lifestyle21122
Tracking ID: 839233248930999991
Issue Description: As per hybris the status ready to shipped, can you please update us if the order delivered at store or not.

Regards,
Ebrahim Hageb

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