Subject: Re: Kuwait Collection Pending - 1258831
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 26 Jul 2020 01:44:26 -0700 (MST)

Hi Jessie, 

Kindly follow up on this one as customer is threatening to complain to MOC. Wrong order delivered, the amount is KWD 5.00 only. Kindly advise. 

Regards, 
Shakeeb. 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "sandhya roshan" <[email-masked]>, "siva prasad" <[email-masked]>, "agasthya nara" <[email-masked]>, "p kumar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 21 July, 2020 15:30:49 
Subject: Kuwait Collection Pending - 1258831 

Hi Team, 

With reference t Order No: 8388645170 

Kindly create a manual AWB to collect the wrong item from customer. Address and contact details are mentioned below. 

Thank you for your help. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, 21 July, 2020 15:05:39 
Subject: Kuwait Collection Pending - 1258831 

Hi Team, 
Kindly assist in getting the item collected. The collection request was raised on July 05. 

Order No: 8388645170 
Item No: Wrong Order delivered 
Customer Name: Mai Moustafa Awad 
Customer mobile number: 56647435 
Customer Email ID: [ mailto:[email-masked] | [email-masked] ] 
Customer Address: agila block 2 street no 203 building 4,Floor no 1 flat no 8 

THIS IS CUSTOMER'S NEW ADDRESS FOR THE COLLECTION. KINDLY ARRANGE THE COLLECTION FROM THIS LOCATION. 

Regards, 
Nikhil.