Subject: RE: Late refund//8385455215
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>, Malik Ismail <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Hafizullah Lsm <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 26 Jul 2020 08:32:02 +0000

@Rashid Gafoor  Kaskar<mailto:[email-masked]>

Please process ticket ID 03387115

From: Seeta Seeta <[email-masked]>
Sent: Sunday, July 26, 2020 11:53 AM
To: Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Hafizullah Lsm <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late refund//8385455215

External email sender, please take precaution.
Hi Malik,

Can you please check the case and assist us regarding the refund.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 22 July, 2020 12:41:43
Subject: Late refund

Hi Team

Problem Statement: Late refund

Order Date: May 31, 2020
Order ID: 8385455215
Order Status: Cancelled
Display Order Status: Cancelled
Payment Transactions: ACCEPTED
Total Price: KWD94.86
Identifier: KNET

ACCEPTEDAssistance Required: Need to refund

Issue Description: The order is canceled on 07/05/2020 but the refund has not been initiated yet and the customer is complaining late refund so we request that you arrange the refund on your priority basis.

Regards
Hafizullah

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