Subject: Re: need POD case ID 1128965
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 26 Jul 2020 01:26:55 -0700 (MST)

Hi Team, 

With reference to order number 8377965683, the order is marked as delivered. However, the customer is claiming that he didn't receive the order. 

We have escalated the case to the postaplus team for POD, but we didn't receive any update from them. So we request you to look into this concern and assist us. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 22 July, 2020 13:24:22 
Subject: Re: need POD case ID 1128965 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 17 July, 2020 13:29:37 
Subject: Re: need POD case ID 1128965 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 16 July, 2020 18:21:20 
Subject: Re: need POD case ID 1128965 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 15 July, 2020 16:17:03 
Subject: Re: need POD case ID 1128965 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 13 July, 2020 09:39:03 
Subject: Re: need POD case ID 1128965 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 12 July, 2020 12:05:45 
Subject: Re: need POD case ID 1128965 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 11 July, 2020 14:07:45 
Subject: Re: need POD case ID 1128965 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 10 July, 2020 11:57:04 
Subject: Re: need POD case ID 1128965 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, 7 July, 2020 16:54:31 
Subject: Re: need POD case ID 1128965 

Hi Team, 

Any update on below case. 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 6 July, 2020 13:55:17 
Subject: Re: need POD case ID 1128965 

Hi Team, 

Any update on below case. 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 5 July, 2020 12:06:04 
Subject: Re: need POD case ID 1128965 

Hi Team, 

Any update on below case. 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 4 July, 2020 13:52:43 
Subject: Re: need POD case ID 1128965 

Hi Team, 

Any update on below case. 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "KWI CustomerSupport" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "midhun madhu" <[email-masked]> 
Sent: Friday, 3 July, 2020 21:56:23 
Subject: Re: need POD case ID 1128965 

Hi Team, 

Any update on below case. 

Regards, 
Fauzan 

From: "Seeta Seeta" <[email-masked]> 
To: "KWI CustomerSupport" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "midhun madhu" <[email-masked]> 
Sent: Wednesday, 1 July, 2020 17:34:44 
Subject: Re: need POD case ID 1128965 

Hi Team, 

With reference to the tracking number: 100041429334, the order is marked as delivered but the customer is claiming that he didn't receive the order. So kindly share the proof of delivery ASAP. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 1 July, 2020 16:04:12 
Subject: need POD case ID 1128965 

Dear team, 

problem statement: need POD 
Order Number:8377965683 
Order Created:Apr 15, 2020 
Tracking no:100041429334 

the customer is saying that he did not receive the order but the status of the order is delivered. 
please do needful. 

best regards, 
ammar asif