Subject: Re: Missing items #6476927759
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Haithm Saeed <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 26 Jul 2020 00:28:52 -0700 (MST)

Hi Team, 

With reference to the order number 6476927759, the customer placed the order for 3 items and as per hybris all items have been delivered to the customer. However, the customer is complaining about 1 missing item which is 162037462 - - Juniors Coral Rocker with Canopy SAR 199. 

We have already escalated the case to the concerned team but we didn't receive any update. Please check this case and let us know what action do we need to take in this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "ArishLaila" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Haithm Saeed" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Sachin Maheshwari" <[email-masked]> 
Sent: Tuesday, 21 July, 2020 14:13:55 
Subject: Missing items #6476927759 

Hi Team, 

Kindly assist us on below case. 

Regards, 
Fauzan 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 7 June, 2020 04:48:55 
Subject: Missing items 

Hi Team, 

Problem Statement: Missing items 
Order Date :Apr 3, 2020 
Order ID:6476927759 
Tracking ID:45762055463 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 3 items but as per the customer she has only received 2 items, 

The missing item is 162037462 - - Juniors Coral Rocker with Canopy 

Regards 
,HAITHM SAEED