Subject: Re: Late Shipping Order ID: 6490135000
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 25 Jul 2020 23:56:48 -0700 (MST)

Hi Team, 

With reference to the order number 6490135000, the order was shipped on 14/05/20 and till now it's not delivered to the customer. We request you to check this order and arrange the delivery asap for tracking number CRDSAL0019674620. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 21 July, 2020 15:08:15 
Subject: Late Shipping Order ID: 6490135000 

Hi Team, 

Problem Statement: Late Shipping 
Order Date : May 8, 2020 
Order ID: [ callto:6495772162 | 6490135000 ] 
Return Tracking ID: CRDSAL0019674620 

Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on May 8, 2020 and till now he has not received the order. As per the hybris the order status is shipped. 
Customer is chasing us for his order so we request you to expedite the delivery date asap. 

Regards, 
Ebrahim Hageb