Subject: Missing Piece //// 6492088800
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 25 Jul 2020 09:01:52 -0700 (MST)

Hi Team, 

Ticket id: 1137754 
Problem Statement: Missing pieces 
Order Date : May 15, 2020 
Delivery Date: May 25, 2020 
Order ID: 6492088800 
Tracking ID: 45950811561 
Assistance Required: Need missing pieces 

Issue Description: Customer placed an order for the wall mirror and she received it already. However, she received it without any equipment, no nails or anything that can help to fix the mirror on the wall. 

The name of the item is #161404415 - - Printed Rectangular Wall Mirror - 60x90 cms and cost of it is SAR 299. 

We have already escalated this case to warehouse team but did not get any response so far. 

Kindly check and advise what we can do in this case. 

Thank you for your help! 

Regards, 
Shivani