Subject: Refund Approval - 1293853
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sat, 25 Jul 2020 19:30:28 +0530

Dear Team,

Problem Statement : Refund Not Processed
Order Date : June 18, 2020
Order ID: 6201401535
Return Tracking ID: CRDSAL0035077220
RMA : 23995248
Total Price : SAR 834.08

Issue Description : The shipment was marked NDR.

Case History :The customer reached out to us on July 09 regarding the
delivery. Manual Refund Sheet has been updated for the same.

Customer's History : The customer has placed 2 orders with us since May
2020.

Assistance Required: We request you to provide us refund approval in order
to refund the customer manually and close the issue the soonest.

Regards,
Nikhil.