Subject: RE: SADAD On Validation cancelled // 6482369529, 6482336817
From: Mohammed Athar <[email-masked]>
To: Malik Ismail <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 25 Jul 2020 12:42:50 +0000

Hi Malik,

We have received the amount for the sadad id P1000000000004675907 for Order is 6482369529 will process the refund for this order.

Kindly confirm the transaction id for 6482336817 to investigate & process manual refund.

Thanks & Regards,
Athar Mohammed,

From: Malik Ismail <[email-masked]>
Sent: Thursday, July 23, 2020 9:17 PM
To: Shakeeb Arsalan <[email-masked]>; Mohammed Athar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; M Ataullah <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: SADAD On Validation cancelled // 6482369529, 6482336817

Hi Athar,

Please check and confirm if amount captured successfully. If yes please process refund.

Regards,
Malik Ismail
From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, July 22, 2020 6:33 PM
To: Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: SADAD On Validation cancelled // 6482369529, 6482336817

External email sender, please take precaution.
Hi Team,

Problem Statement; SADAD On Validation cancelled
Order ID; 6482369529, 6482336817
SADAD Transaction ID; P1000000000004675907
Assistance Required; Need to investigate the issue

Customer's bank details :
Beneficiary Name as per Bank : habbabah alshamrani
Bank Name : Al-Rajhi Bank
Account Number: 176000010006080297396
IBAN number :  SA2180000176608010297396
Branch Name:  University neighborhood
Type of Account: Saving

The customer claiming his amount captured and order not placed, and as per both mentioned orders ID, the amount neither captured nor authorised,
Kindly investigate the issue and fix it ASAP.

Regards
Shakeeb
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com