Subject: Refund Approval to delete my credit balance #8374092031
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 25 Jul 2020 02:39:08 -0700 (MST)

Hi Team, 

Ticket ID: 592481 
Order Date: Mar 24, 2020 
Order ID: 8374092031 
RMA: 43182040 
Total Order Value: KWD36.9 

Issue Description : The order is COD order and customer has got the refund on his "My Credit" for the missing item. KWD36.9 , Now customer want the refund on his bank account. 

Assistance required : Request you to provide an approval to delete the "My Credit" balance and do manual transfer. 

Thank you for your help! 

Regards, 
Fauzan