Subject: Re: Refund Not Processed Order ID: 6487381023
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Ebrahim <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 24 Jul 2020 06:52:56 -0700 (MST)

Hi Malik, 

Please advise. 

regards 
shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Ebrahim" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 26 June, 2020 20:20:47 
Subject: Refund Not Processed Order ID: 6487381023 

Hi Team, 

With reference to order # 6487381023 
RMA: 23808022 

As per the hybris the refund has been done from our end on 5/26/20. But customer claiming that he has not received the refund. kindly check and update us refund status. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 25 June, 2020 13:55:16 
Subject: Refund Not Processed Order ID: 6487381023 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Apr 29, 2020 
Order ID: 6487381023 
Tracking ID: 45946542121 
RMA: 23808022 

Assistance Required: Need refund for customer. 
Issue Description:kindly check the attachment and do the needful asap and update us. 

Regards, 
Ebrahim Hageb