Subject: Refund approval: Ticket id: 1303417 Order ID: 7691873119
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 23 Jul 2020 05:06:40 -0700 (MST)

Hi Team 

Problem Statement: Missing items 

Ticket id: 1303417 
Order Date: 6/11/2020 
Order ID: 7691873119 
Tracking ID: 45442828771 

Item name: 161421744 - - Long Sleeves Jacket with Pocket Detail and Hood 
Item cost: BHD 3.50 

Item name: 162380936 - - Solid Quick Dry Leggings with Striped Elasticised Waistband 
Item cost: 4.00 

Item name: 162335265 - - Printed Mid-Rise Shorts with Elasticised Waistband and Drawstring 
Item cost: 2.30 

Total Price: BHD 9.80 

Case history: The customer reached out to us on 7/14/2020 and as per the courier team they had delivered what they had received from the warehouse. 

Customer's history: The customer is with us since 3/1/201/ and this is his 18th order with us. 

Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Best Regards, 
Manish