Subject: RE: Refund not processed//6488469435
From: Jessie Caparas <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 23 Jul 2020 12:06:03 +0000

Hi Seeta,

Will revert on this shortly.

From: Seeta Seeta <[email-masked]>
Sent: Thursday, July 23, 2020 2:43 PM
To: Jessie Caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund not processed//6488469435

External email sender, please take precaution.
Hi Jessie,

With reference to the order number 6488469435, the order was placed on May 3, and the order status is showing in transit. However, after escalating the case to Aramex team, we have received the update that the order is returned to us under tracking number 44942934750.

Now the we request you to check this concern

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 23 July, 2020 13:35:11
Subject: Refund not processed

Hi Team,

Problem Statement: Refund not processed
Order Date : 03/05/2020
Order ID: 6488469435
Tracking ID: 45947954275
Assistance Required: Need Urgent Delivery

Issue Description: The order was shipped from our side on 05/05/2020 but till now the order has not delivered to the customer
As per  Aramex  the order has been returned to your side however the refund is not processed
so we request you to check under 44942934750  (45947954275) whether you have received the items.

Regards,
Shafeeque

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