Subject: Re: Refund not processed//6488469435
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 23 Jul 2020 03:42:50 -0700 (MST)

Hi Jessie, 

With reference to the order number 6488469435, the order was placed on May 3, and the order status is showing in transit. However, after escalating the case to Aramex team, we have received the update that the order is returned to us under tracking number 44942934750. 

Now the we request you to check this concern 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 23 July, 2020 13:35:11 
Subject: Refund not processed 

Hi Team, 

Problem Statement: Refund not processed 
Order Date : 03/05/2020 
Order ID: 6488469435 
Tracking ID: 45947954275 
Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 05/05/2020 but till now the order has not delivered to the customer 
As per Aramex the order has been returned to your side however the refund is not processed 
so we request you to check under 44942934750 ( 45947954275 ) whether you have received the items. 

Regards, 
Shafeeque