Subject: Re: SADAD Refund 6444273755
From: Shivani Rani <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 22 Jul 2020 10:33:46 -0700 (MST)

Hi Team, 

Any update on this case. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, July 19, 2020 8:32:08 PM 
Subject: Re: SADAD Refund 6444273755 

Hi Team, 

Any update on this case. 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, July 19, 2020 8:31:43 PM 
Subject: Re: SADAD Refund 6444273755 

From: "Malik Ismail" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Mohammed Athar" <[email-masked]>, "Arjun Thapa" <[email-masked]> 
Cc: "Escalations Dxbteam" <[email-masked]>, "Shivani Rani" <[email-masked]> 
Sent: Tuesday, July 14, 2020 6:38:39 PM 
Subject: RE: SADAD Refund 6444273755 

Hi [ mailto:[email-masked] | 
@Arjun Thapa ] , [ mailto:[email-masked] | 
@Mohammed Athar ] 

Please provide any proof of refund 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: Tuesday, July 14, 2020 5:04 PM 
To: Malik Ismail <[email-masked]> 
Cc: Mohammed Athar <[email-masked]>; Arjun Thapa <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shivani Rani <[email-masked]> 
Subject: Re: SADAD Refund 6444273755 
Importance: High 

External email sender, please take precaution. 

Hi Malik, 

Any update on below case. 

Regards, 

Fauzan 

From: "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Athar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Arjun Thapa" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shivani Rani" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 30 June, 2020 21:00:42 
Subject: RE: SADAD Refund 6444273755 

Hi Athar, 

Can you confirm transaction through SADAD portal. 

Regards, 

Malik Ismail 

From: Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, June 30, 2020 7:28 PM 
To: Mohammed Athar < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Arjun Thapa < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shivani Rani < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: SADAD Refund 6444273755 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

Customer still claiming that he has not received the refund and asking the ARN No. 

Kindly help us to close the case asap. 

Thank you for help. 

Regards, 

Fauzan 

From: "Mohammed Athar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Arjun Thapa" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 3 June, 2020 12:32:05 
Subject: RE: SADAD Refund 6444273755 

Hi Malik, 

As per the system refund already processed for this order. Kindly refer the below screenshot. 

Thanks & Regards, 

Athar Mohammed, 

From: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, June 1, 2020 1:38 PM 
To: Arjun Thapa < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Mohammed Athar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad . Musalman < [ mailto:[email-masked] | [email-masked] ] > 
Subject: SADAD Refund 6444273755 

Hi Arjun, 

The customer claimed refund not received for subject order. 

Please check and confirm. 

Regards, 

Malik Ismail 

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