Subject: Need Missing item "7683285559"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 22 Jul 2020 09:55:50 -0700 (MST)

Hi Team, 

Please look into this as after multiple escalations to the warehouse team no response has been received till now. The customer says that 5 items are missing from the shipment but according to the hybris they have been shipped. Please look into it and assist further to resolve the issue here. 

Problem Statement : Missing Item from the shipments 

Ticket ID: 1166974 
Order Date: May 18, 2020 
Order ID: 7683285559 
Tracking ID: FP05210100051 

Assistance Required : Need Missing item 

Issue Description : Customer claims, she has NOT received 

161648868 - - Juniors Printed Knee Pad Pair - Set of 2 BHD 2.24 
160252177 - - Juniors Corner Cushion - Set of 6 Quantity of 2 BHD 1.92 
161181538 - - AT Robot with Voice Control BHD 8.42 
162317234 - Juniors - Juniors Safari Print Bib with Hook and Loop Closure BHD 1.50 
161773527 - - Juniors Mini Nurser with Cap BHD 0.63 

Customer History : This is the first order of the customer. 

Thanks for your help and assistance. 

Regards, 
Abhishek Sisodia