Subject: Refund Approval - 1049812
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 22 Jul 2020 20:47:54 +0530

Dear Team,

Problem Statement : Refund Not Processed
Order Date : Mar 26, 2020
Order ID: 6473113607
Tracking ID: 45943601535 (Invalid Tracking Number)
RMA : 23936198
Concept: Centrepoint
Total Price : AED 417.00

Issue Description : The items were not shipped from our end. The tracking
number is invalid. (PFA)

Case History :The customer reached out to us on May 17 regarding the
refund. Manual Refund Sheet has been updated for the same.

Customer's History : The customer has placed his 1st order with us.

Assistance Required: We request you to provide us refund approval in order
to refund the customer manually and close the issue the soonest.

Regards,
Nikhil.