Subject: Re: Double deduction issue. // 6206959710
From: Shakeeb Arsalan <[email-masked]>
To: M Ataullah <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 22 Jul 2020 07:25:51 -0700 (MST)

Hi Ataullah, 

Tell the customer to raise objection through his bank on the deduction, and if the amount has been deducted twice let the customer to share bank statement from his bank showing 2 different transaction IDs. 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 22 July, 2020 17:10:34 
Subject: Double deduction issue. // 6206959710 

Hi team, 

Problem statement; Double deduction issue. 
Order ID; 6206959710 
Transition id; 561102 
second deduction date; 7/18/20 

Issue description; The customer was returned the items at Store and the refund has been initiated on 7/16/20, than the same amount has been deducted on 7/18/20, 
Kindly check the issue. 

Regards 
Ataullah