Subject: RE: KNET // 1141467 // 8381513633
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ala Hamood <[email-masked]>, Lessin Kumar <[email-masked]>, Harish Thakor <[email-masked]>
Date: Wed, 22 Jul 2020 07:25:15 +0000

Hi,

We have done the refund today.

Below acknowledgement from bank FYR

Original Transaction ID202012893956280
IP Address168.187.147.210Batch ID
Transaction Date/TimeWed Jul 22 10:24:18 AST 2020Post Date0722
Transaction ID202020498670860Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDKuwait Finance House
Card Number450778******2899Card ExpirationJun , 2022
Transaction Amount42.200Currency Code414
Merchant Track ID158881200800037628Result CodeCAPTURED
Host Response00Authorization Code006452
AVS ResponseCVD2 Validation Repsonse
Reference ID020498000198STAN ID782079
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Monday, July 20, 2020 12:34 PM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ala Hamood <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: KNET // 1141467 // 8381513633

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Ala Hamood" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 15 July, 2020 18:18:47
Subject: KNET // 1141467 // 8381513633

Hi Team

Problem Statement: on shipped for long time

Order Date : Jun 22, 2020
KNET refund ticket : 03427011
 Order ID: 8381513633
Total Price: 42.20
Identifier: KNET
Assistance Required: Need to check and refund

Issue Description: The order is shipped for long time   but the amount is captured in Payment Transactions and added to manual refund sheet but no response  so we request to check this your priority basis

Best Regards
Ala Aldin

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