Subject: RE: Refund Not Processed 6489628262
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Mykel Nakhnoukh <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 22 Jul 2020 06:08:36 +0000

Hi Shakeeb,

I can see first refund showing in statement SR 39 in 11-05.

Please advise customer to check with his bank for second refund as processed from the system.

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, July 20, 2020 4:01 PM
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Mykel Nakhnoukh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund Not Processed 6489628262

External email sender, please take precaution.
Hi Malik,

PFA and advise.
The customer shared with us bank statement and claiming that the refund has not been received.

Regards
Shakeeb

________________________________
From: "Mykel Nakhnoukh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 30 June, 2020 19:04:28
Subject: Refund Not Processed

Hi Team,

Problem Statement: Refund Not Processed
Order Date : May 7, 2020
Order ID: 6489628262
Return Tracking ID: S001243244346
Assistance Required: Need refund for customer.

Kindly process the refund asap.

Regards,

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