Subject: RE: Refund Not Processed Order #6476050738
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ebrahim <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 22 Jul 2020 05:50:34 +0000

Hi Shakeeb,

Please advise customer to check with bank.

RRN 016511328824

Regards,
Malik

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, July 20, 2020 8:18 PM
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ebrahim <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund Not Processed Order #6476050738

External email sender, please take precaution.
Hi Malik,

Waiting for your advise !

Regards
Shakeeb
________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ebrahim" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 10 July, 2020 20:46:20
Subject: Re: Refund Not Processed Order #6476050738

Hi Malik.

PFA and advise as the customer is claiming that the refund has not been credited.

Regards
Shakeeb

________________________________
From: "Ebrahim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 7 July, 2020 11:33:52
Subject: Refund Not Processed Order #6476050738

Hi Team,

With reference to order #6476050738
RMA: 23872249

As per the hybris the refund has been done from our end on 6/13/2020. But customer claiming that she has not received the refund. kindly check and update us refund status.

Regards,
Ebrahim Hageb

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