Subject: RE: Refund not received - Ticket ID 1313760
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 22 Jul 2020 05:45:13 +0000

Hi Shakeeb,

As per system refund processed successfully. Customer need to check with his bank.

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, July 20, 2020 5:54 PM
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund not received - Ticket ID 1313760

External email sender, please take precaution.
Hi Malik,

Please look into the issue and advise.

Regards
Shakeeb
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 20 July, 2020 18:40:20
Subject: Refund not received - Ticket ID 1313760

Dear Team,
With regards to Order ID 6485486884, the refund for SAR 323.00 was processed on 29/05/2020 but the customer is complaining that the credit is not sighted. He has shared the statement with us.

Kindly escalate for investigation.

Regards,
Nikhil.

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