Subject: Refund Approval - 835147
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Tue, 21 Jul 2020 21:09:29 +0530

Dear Team,

*Problem Statement* : Refund Not Processed
*Order Date* : Apr 20, 2020
*Order ID*: 9778916559 <callto:6469596043>
*Tracking ID*: 3411789744402 (Not collected by Fetchr, PFA)
*RMA :* 43194626
*Concept*: Babyshop
*Total Price* : AED 327.00

*Issue Description* : The items were not not collected by Fetchr.

*Case History* :The customer reached out to us on April 29 and after many
escalations to WH, we have not heard anything from them. We have updated
the Manual Refund Sheet as well.

*Customer's History : *The customer has placed 3 orders with us.

*Assistance Required*: We request you to provide us refund approval in
order to refund the customer manually and close the issue the soonest.

Regards,
Nikhil.