Subject: Refund approval "9775306678"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 21 Jul 2020 06:55:50 -0700 (MST)

Hi Team 
Problem Statement : Refund approval 
Ticket ID: 1085993 
Order Date: Apr 1, 2020 
Order ID: 9775306678 
Return Tracking ID: 45904890334 

RMA: 42976087 

Total Price : AED 161.84 
Issue Description : The customer raised a return request for 03 items and the item has been delivered back to the warehouse successfully on Apr 23, 2020. 

Case history : The customer reached out to us on the 23rd of May and since then the issue was added to the manual refund sheet and also escalated to the warehouse but no action has been taken. 

Customer's history : This is the first order placed by the customer. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Best Regards, 
Abhishek Sisodia