Subject: Refund approval "9775380247"
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 21 Jul 2020 05:08:08 -0700 (MST)

Hi Team 
Problem Statement : Refund approval 
Ticket ID: 906645 
Order Date : Apr 1, 2020 
Order ID: 9775380247 
Tracking ID: 45903509072 

RMA: 43180250 

Total Price : AED 113.40 
Issue Description : The customer raised a return request for 03 items and the item has been delivered back to the warehouse successfully. Status of refund is in SUBMITTED_TO_WAREHOUSE . 

Case history : The customer reached out to us on the 4th of May and since then the issue was added to the manual refund sheet and also escalated to the warehouse but no action has been taken. 

Customer's history : the customer is with us since May 2019 and has 6 orders with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Best Regards, 
Abhishek Sisodia