Subject: RE: transfer the amount Landmark account as the order 6485887456 has been delivered and refunded.
From: Jessie Caparas <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>, LMG OMS <[email-masked]>, "Vinodhini Chandrasekaran (TCS)" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 21 Jul 2020 07:49:43 +0000

@LMG OMS<mailto:[email-masked]> @Vinodhini Chandrasekaran (TCS)<mailto:[email-masked]>

Tracking details not published in Hybris for this order.

Please assist.

Tracking ID 45945077614 showing delivered as of April 30.

From: Shakeeb Arsalan <[email-masked]>
Sent: Monday, July 20, 2020 6:50 PM
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: transfer the amount Landmark account as the order 6485887456 has been delivered and refunded.

External email sender, please take precaution.
Hi Team,

Order : 6485887456
Amount to be received by the customer : SAR 669.60
​Issue description : the customer said that he received the order and was refunded at the same time, However the status on hybris is IN_PROGRESS and there is no tracking ID, hence the customer provided the Tracking which he received the shipment under 45945077614.

The Landmark bank details has been shared with the customer as per his request to make the transfer.

Please be informed and do the needful.

Regards
Shakeeb
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