Subject: RE: ON_VALIDATION_CANCELLED Knet Refund 8392177180
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, Escalations Dxbteam <[email-masked]>, Lessin Kumar <[email-masked]>, Harish Thakor <[email-masked]>
Date: Tue, 21 Jul 2020 05:32:02 +0000

Hi,

We have done the refund today.

Below Acknowledgement FYR

Original Transaction ID202019439293284
IP Address168.187.147.210Batch ID
Transaction Date/TimeTue Jul 21 08:30:55 AST 2020Post Date0721
Transaction ID202020395272359Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******6581Card ExpirationNov , 2023
Transaction Amount8.000Currency Code414
Merchant Track ID159457851300013201Result CodeCAPTURED
Host Response00Authorization Code426460
AVS ResponseCVD2 Validation Repsonse
Reference ID020397000038STAN ID632696
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

From: Shakeeb Arsalan
Sent: Friday, July 17, 2020 10:49 AM
To: Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Hafizullah Lsm <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: ON_VALIDATION_CANCELLED Knet Refund 8392177180

External email sender, please take precaution.
Hi Team,

Kindly assist regarding the following concern.

Regards
Shakeeb

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 15 July, 2020 16:12:54
Subject: ON_VALIDATION_CANCELLED but amount is captured in Payment Transactions

Hi Team

Problem Statement: ON_VALIDATION_CANCELLED but amount is captured in Payment Transactions

Order Date : Jul 12, 2020
Order ID: 8392177180
KNET refund ticket : 03372159
Total Price: KWD8.00

Assistance Required: Need to check and refund

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions
and the customer is demanding refund so we request to initiate the refund on your priority basis

Regards
Hafizullah

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