Subject: Late Shipping ///// 9775786241
From: Shivani Rani <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>
Date: Mon, 20 Jul 2020 09:41:08 -0700 (MST)

Hi Team, 

Ticket number: 1120655 
Problem Statement: Late Shipping 
Order Date : Apr 3, 2020 
Order ID: 9775786241 

Assistance Required: Need Urgent Shipping 

Issue Description: The customer placed order on 3 April and till now she has not received the order. As per the hybris the order status is "IN_PROGRESS". 

We have forwarded the case to warehouse several times, but did not receive any response. 

Kindly check and advice. 

Thank you for your help! 

Regards, 
Shivani