Subject: Re: Refund against returned item// 6482892183
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Algaili Ahmed <[email-masked]>, [email-masked]
Date: Mon, 20 Jul 2020 09:10:59 -0700 (MST)

Hi Team 

Problem Statement: Refund 

Order Date : Apr 17, 2020 
Order ID: 6482892183 
Return Tracking ID: 45943982512 
RMA : 24007171 
Returned item : 162056767 
Assistance Required: As per aramex the shipment has been submitted to you, Kindly check and if you have received it Kindly process the refund. 

Regards, 
Shakeeb 

From: "Algaili Ahmed" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 12 July, 2020 16:46:24 
Subject: Missing item// 6482892183 

Hi Team, 

Please follow up with concerned team the below issue and we have also checked with Conloc team to confirm the return is the missing item. 

Hi Team, 

Problem Statement: Missing items 
Order Date : Apr 17, 2020 
Order ID: 6482892183 
Tracking ID: 45943982512 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 4 items but as per the customer she has only received 3 items, Under the consignment details we can see that all 4 items have been Delivered from our side. 

The missing item is 162056767 - - Juniors Tuff Deluxe Rocker with Canopy SAR249.00 

Regards, 
Algaily.