Subject: Re: Partial delivery: Case id - 1291095 Order ID: 6204224006
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked]
Date: Mon, 20 Jul 2020 08:50:50 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 16 July, 2020 17:53:35 
Subject: Partial delivery: Case id - 1291095 Order ID: 6204224006 

Hi Team, 

Problem Statement: The customer has not received 1 item 

Case id - 1291095 
Order Date: 7/6/2020 
Delivery Date: 7/72020 
Order ID: 6204224006 
Tracking ID: 46063475301 

Item name: 161092671 - - Juniors Ocean Galaxy Change Centre 
Item cost: SAR 384.00 

Assistance Required: Need the missing item 

Issue Description: Customer placed an order for 9 items but as per the customer only received 8 items, Under the consignment details we can see that we have shipped only 8 items. 

Kindly look into the issue and suggest the next step to be followed up. 

Regards, 
Manish