Subject: RE: Order issue #6205766397
From: Jessie Caparas <[email-masked]>
To: Abhilash Kuttalam <[email-masked]>, Malik Ismail <[email-masked]>, LMG OMS <[email-masked]>, "Vinodhini Chandrasekaran (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Alghamdi Mohammed <[email-masked]>, ArishLaila <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Raghu Pillai <[email-masked]>, Hussain Abdullah Al Ramadan <[email-masked]>
Date: Mon, 20 Jul 2020 11:48:56 +0000

@LMG OMS<mailto:[email-masked]> @Vinodhini Chandrasekaran (TCS)<mailto:[email-masked]>

Please mark this order as NOT PICKED.

INC0803795

From: Abhilash Kuttalam <[email-masked]>
Sent: Monday, July 20, 2020 1:27 PM
To: Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad . Musalman <[email-masked]>; Alghamdi Mohammed <[email-masked]>; ArishLaila <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Hussain Abdullah Al Ramadan <[email-masked]>
Subject: RE: Order issue #6205766397

Dear Malik,

The store C&C has been currently disabled due to a technical issue.
Please  process a refund for the order.

Regards,
Abhi

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 20, 2020 11:58 AM
To: Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; ArishLaila <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Order issue #6205766397
Importance: High

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6205766397
Store: Gate# 2, Ground Floor, Nakheel Mall, Al Faisaliyah District, Dammam
Dammam (No Store ID mentioned on cockpit/hybris)

Order placed on July 4, 2020 and the status is still showing ready to ship. Please advise if the order has left the warehouse. If so, please assist in arranging this for pickup on priority.

@Abhilash/alghamdi: Please check with store if they have already received this order.

Thank you for your help!

Regards,
Fauzan
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com