Subject: Re: Escalations for Approvals and Back logs
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Saurabh <[email-masked]>, deeksha <[email-masked]>
Date: Mon, 20 Jul 2020 04:46:46 -0700 (MST)

Hi Jessie, 

We will follow the instructions for a manual refund as we have discussed. For all the old cases we are working on them to close/resolve as many as we can. 

Thanks & Regards, 
Seeta Kunwar 

From: "jessie caparas" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "Saurabh" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Monday, 20 July, 2020 16:57:09 
Subject: Escalations for Approvals and Back logs 

Hi Team, 

As discussed, all escalations that require approval should be sent to me and Malik only. 

Continue to loop escalations DXB team on such emails. 

There will be no more emails sent to concept head. 

Also, lets close the back logs from Feb to April in the next 2 days. 

Livesalesman L2 Group: 

	

MONTH 	

Case Count 

Feb 	

5 

Mar 	

27 

Apr 	

97 

May 	

304 

Jun 	

309 

Jul 	

76 

Grand Total 	

818 

Livesalesman Group: 

	

MONTH 	

Case Count 

Feb 	

1 

Mar 	

13 

Apr 	

54 

May 	

301 

Jun 	

339 

Jul 	

817 

Grand Total 	

1525 

Thank you and Kind Regards, 

Jessie Caparas 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +97145172087 

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