Subject: Re: Refund approval
From: Mohammad Shafeeque <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 20 Jul 2020 02:46:57 -0700 (MST)

Hi Team, 

Problem Statement: Refund approval 
Order date: Mar 19, 2020 
Order ID – 9773363750 
tracking ID: 45496265555 

Issue Description: Customer placed order on 19/03/2020 and till now he has not received the order as per tracking details it shows invalid . we have escalated to the concern team however did not receive any response. 

So we request you to advise weather we can refund full amount AED143.00 to the customer to resolve the case. 

Regards, 
Shafeeque 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, July 19, 2020 2:24:57 PM 
Subject: Refund approval 

Hi Team, 

Problem Statement: Refund approval 
Order date: Mar 19, 2020 
Order ID – 9773363750 
tracking ID: 45496265555 

Issue Description: Customer placed order on 19/03/2020 and till now he has not received the order as per tracking details it shows invalid . we have escalated to the concern team however did not receive any response. 

So we request you to advise weather we can refund full amount AED143.00 to the customer to resolve the case. 

Regards, 
Shafeeque