Subject: Re: KNET // 1141467 // 8381513633
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], Harish thakor <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Ala Hamood <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 20 Jul 2020 02:34:12 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 15 July, 2020 18:18:47 
Subject: KNET // 1141467 // 8381513633 

Hi Team 

Problem Statement: on shipped for long time 

Order Date : Jun 22, 2020 
KNET refund ticket : 03427011 
Order ID: 8381513633 
Total Price: 42.20 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is shipped for long time but the amount is captured in Payment Transactions and added to manual refund sheet but no response so we request to check this your priority basis 

Best Regards 
Ala Aldin