Subject: Re: Need Urgent Shipping #9791560321
From: Bsu Wml <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Sameer Koothalikutty <[email-masked]>, Deepak Damodaran <[email-masked]>, Anand Nukala <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Sachin Maheshwari <[email-masked]>, Saravanan Satapan <[email-masked]>
Date: Mon, 20 Jul 2020 09:03:53 +0000

Dear Deepak/ Anand

please look at this concern please check and update the same .

Thanks
Sanjay

________________________________
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: 20 July 2020 12:59
To: Bsu Wml <[email-masked]>; Sameer Koothalikutty <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>
Subject: Need Urgent Shipping #9791560321

External email sender, please take precaution.

Hi Team,

Order ID: 9791560321

Assistance Required: Need Urgent Shipping

Issue Description: Customer placed order on 8 July, 2020 and till now she has not received the order. As per the hybris the order status is "IN_PROGRESS" and there are no consignment details. We are not receiving response from wh either regarding the order.

Kindly check and assist in closing this case.

Thank you for your help!

Regards,
Fauzan
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