Subject: Order issue #8372860095
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 20 Jul 2020 02:00:36 -0700 (MST)

Hi Team, 

With reference to the order number: 8372860095 
Store ID: Babyshop - 21118 

Order placed on March 14, 2020 and the status is still ready to ship. Customer no longer wish to receive this order. Please assist in marking this as lost or not picked so that we can assist the customer with refund asap. Value of the order is KWD 1.80. Since the order is ready to ship, RMA can not be generated either. 

Thank you for your help! 

Regards, 
Fauzan