Subject: Refund Approval #6498668629
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Sachin Maheshwari <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 19 Jul 2020 09:29:38 -0700 (MST)

Hi Sachin, 

With reference to the order number: 6498668629 
Item: 162018405 - - Juniors Speedwell Baby Car Seat 

Customer placed the above order on June 09, 2020 and was delivered on June 14, 2020. Customer has reported the above mentioned item as missing. Value of the missing items is SAR 350.10. Total value of the order is SAR 1512.60. 

We have escalated the same multiple times to the warehouse to confirm if the item were shipped but no response received. Please also find attached the response shared by Courier. 

Please assist in closing this case. 

Thank you for your help! 

Regards, 
Fauzan