Subject: Re: Late Delivery
From: Mohammad Shafeeque <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 19 Jul 2020 05:50:21 -0700 (MST)

Hi Team, 

Any update? 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, July 18, 2020 12:28:27 PM 
Subject: Late Delivery 

Hi Team 

Problem Statement: Late Delivery 

Order Date : Apr 2, 2020 
Order ID: 8375530605 
Tracking ID: 100041101874 
Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 03/042020 but till now the order has not delivered to the customer the tracking ID shows invalid we added in the manual refund sheet and escalated to the concern team however did not receive any response. 
So we request you to advise weather we can refund full amount 82.82 KWD to the customer to resolve the case. 

Regards 
Shafeeque