Subject: Re: Missing items / Incomplete delivery 290086399422
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, [email-masked]
Date: Sun, 19 Jul 2020 04:52:35 -0700 (MST)

Hi Team, 

Please confirm did you deliver the full shipment 290086399422 or not ? 

Regards 
Shakeeb 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 15 July, 2020 13:17:19 
Subject: Missing items 

Hi Team, 

Problem Statement: Missing items 

Order Date : Apr 8, 2020 
Order ID: 6479197738 
Tracking ID: 290086399422 

Issue Description: Customer placed an order for 5 items but as per the customer she has only received 1 items, Under the consignment details we can see that all 5 items have been shipped and Delivered from our side. 

The missing item is: 
162210673 - - Juniors Printed Sleeveless Bodysuit with Round N 
162210680 - - Juniors Striped Closed Feet Romper with Long Sle 
162083926 - - Juniors Solid T-shirt with Polo Neck and Short Sle 
162080487 - - Lee Cooper Textured Denim Dungaree with Pocke 

I have escalated to WH retimes for missing items and also escalated to the concept Head for approval of refund but I did not get any confirmation about this order so kindly check this order 

Regards 
Hafizullah