Subject: Re: Knet refund 8381495167
From: Ammar Asif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 19 Jul 2020 03:25:37 -0700 (MST)

Hi team, 
any update? 

From: "Malik Ismail" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Lessin Kumar" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Sent: Thursday, 16 July, 2020 22:46:02 
Subject: RE: Knet refund 8381495167 

Hi Rashid, 

Please do the needful ASAP. 

Regards, 

Malik 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Thursday, July 16, 2020 7:28 PM 
To: Malik Ismail <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Ammar Asif <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Lessin Kumar <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]> 
Subject: Re: Knet refund 8381495167 

External email sender, please take precaution. 

Hi Malik, 

Please assist, the issue is pending since long time. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "lessin kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Rashid Kaskar" < [ mailto:[email-masked] | [email-masked] ] >, "Harish thakor" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, 11 July, 2020 20:33:26 
Subject: Re: Knet refund 8381495167 

Hi Team, 

Please assist regarding the following concern. 

Regards 
shakeeb 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Malik Ismail" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 10 July, 2020 13:32:39 
Subject: Re: Knet refund issue case ID 1220218 

Hi Malik, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 10 July, 2020 09:59:49 
Subject: Re: Knet refund issue case ID 1220218 

hi team, 

any update? 

From: "Ammar Asif" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 7 July, 2020 11:49:28 
Subject: Knet refund issue case ID 1220218 

Problem Statement: Refund Not Processed 

Order Date : May 7, 2020 

Order ID: 8381495167 

Tracking ID: FP05070001700 

Assistance Required: Need refund for customer. 

Ticket ID : 03385537 

The order was placed on May 7, 2020 but as per record the items were not delivered and submitted to warehouse. 

but there is no refund follow on 

please do needful. 

Best regards 

Ammar Asif 

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