Subject: Re: Refund approval
From: Seeta Seeta <[email-masked]>
To: Mohammad Shafeeque <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 19 Jul 2020 03:24:40 -0700 (MST)

shafeeque why the email format is showing different here 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 19 July, 2020 14:24:57 
Subject: Refund approval 

Hi Team, 

Problem Statement: Refund approval 
Order date: Mar 19, 2020 
Order ID – 9773363750 
tracking ID: 45496265555 

Issue Description: Customer placed order on 19/03/2020 and till now he has not received the order as per tracking details it shows invalid . we have escalated to the concern team however did not receive any response. 

So we request you to advise weather we can refund full amount AED143.00 to the customer to resolve the case. 

Regards, 
Shafeeque