Subject: RE: Refund issue 6489598970
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Hafizullah Lsm <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 19 Jul 2020 08:21:26 +0000

Hi Shakeeb,

As per system refund processed successfully. Customer need to check with his bank.

Regards,
Malik Ismail
From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, July 19, 2020 12:10 PM
To: Malik Ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Hafizullah Lsm <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Refund issue 6489598970

External email sender, please take precaution.
Hi Malik,

Need your assistance here.

Regards
Shakeeb

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 2 July, 2020 17:47:58
Subject: Re: Refund issue 6489598970

Hi Team,

Any update on below case.

Thank you for your help.

Regards,
Fauzan

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Malik Ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 27 June, 2020 23:14:13
Subject: Re: Refund issue 6489598970

Hi Malik

PFA and advise,

Regards
Shakeeb

________________________________
From: "Hafizullah Lsm" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 23 June, 2020 09:30:58
Subject: Refund issue

Hi Team

Problem Statement: Refund issue

Order Date : ​May 7, 2020
Order ID: ​6489598970
Tracking ID: ​648959897022999991

Store code : Centrepoint21092

Assistance Required: Need check and refund

Issue Description: The items were returned on 29/05/2020 and refund was processed successfully on 29/05/2020 but the customer is claiming that he did not receive the amount and sent us Bank statement so we request to check this order on your priority basis.

Regards
Hafizullah

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