Subject: on validation cancelled refund issue ticket ID 1153140
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 19 Jul 2020 01:18:46 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : 6/3/20 
Order ID: 8385970865 
Tracking ID: na 
Assistance Required: Need refund for customer. 

the order was cancelled on validation but money got deducted and not refunded back to the customer's account. now he has shared with us his bank statements for his claim. 

please do needful. 

Best regards 
Ammar Asif